Automotive Paint & Refinishing Supplies

Shipping Policy

Shipping & Pickup

We ship eligible orders within Canada only. Available services and the final shipping charge are shown at checkout for your address and order.

Paint and aerosols travel by ground

Express freight is not available for paint. Paint, aerosols and other restricted products require an eligible ground service. Availability depends on the product and destination. If checkout cannot provide a suitable service, contact us before ordering.

Canadian shipping rates

  • A flat-rate option of $18 per order is available in our Canadian shipping zone.
  • Free shipping is configured for Canadian orders over $300, using the discounted order subtotal.
  • Carrier-calculated options may also appear. The options and total shown at checkout apply to your order.

United States shipping is temporarily unavailable

We are currently accepting Canadian delivery addresses only while US carrier arrangements are reviewed.

Pickup at four Alberta locations

Select your preferred pickup store at checkout. Pickup is free. Our staff arrange the order for your selected store; availability and preparation time must be confirmed. Wait for your ready-for-pickup confirmation before travelling.

  • Calgary South: 457 42 Ave SE, Calgary, AB T2G 1Y3.
  • Edmonton: 17204 107 Ave NW, Edmonton, AB T5S 1E9.
  • Lethbridge: 1500 2 Ave S, Lethbridge, AB T1J 0G1. Phone: 403 328-2244.
  • Medicine Hat: 774 16 St SW, Medicine Hat, AB T1A 4X2.

Bring your order number when collecting your order. Contact us if you need to change the selected pickup store.

Processing and delivery

Orders are typically processed within 1–2 business days. Custom mixing, product availability, weekends and holidays may affect preparation time. Processing time is separate from transit time. Standard Canadian delivery is generally estimated at 2–7 business days after dispatch; remote destinations, restricted products and carrier delays may take longer. Delivery estimates are not guarantees.

Tracking and delivery problems

Tracking information is sent when your order is dispatched. Check your delivery address before submitting your order. If a parcel is lost, damaged or returned as undeliverable, contact us promptly with your order number and any relevant photos. Additional shipping charges may apply when an incorrect address requires reshipping.

Need help?

Contact our team or call 403 930-7899. Email: online.global@shaw.ca. Business hours: Monday–Friday, 8 AM–5 PM Mountain Time.