GDPR Policy
We respect your privacy and are committed to protecting your personal data. This GDPR Policy explains how we collect, use, and safeguard information in line with the General Data Protection Regulation (GDPR).
1. Data We Collect
We may collect the following types of personal data when you use our website or services:
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Name, billing details, and delivery information.
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Contact details such as email address.
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Order history and payment information (processed securely through third-party providers).
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Technical data such as IP address, browser type, and device information.
2. How We Use Your Data
We process personal data for the following purposes:
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To fulfill and deliver your orders.
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To process secure payments.
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To provide customer support and respond to inquiries.
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To send updates, offers, or service notifications (where consent has been given).
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To improve website functionality, security, and customer experience.
3. Lawful Basis for Processing
We only process your personal data where there is a lawful basis to do so, including:
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Contractual necessity (to fulfill your order).
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Legal obligations (such as tax compliance).
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Legitimate interests (improving our services).
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Consent (when you subscribe to marketing communications).
4. Data Sharing
We do not sell or rent your personal data. Information may only be shared with trusted third-party providers (such as payment processors, shipping carriers, and IT service providers) to complete your order and improve services.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Under GDPR, you have the right to:
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Access the personal data we hold about you.
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Request correction or updates to your information.
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Request deletion of your data where legally applicable.
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Restrict or object to the processing of your data.
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Request data portability to another service provider.
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Withdraw consent at any time (for marketing communications).
7. Data Security
We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
8. International Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your information.
9. Policy Updates
We may update this GDPR Policy from time to time. Any changes will be posted on this page with the updated effective date.
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